Privacy Policy

Last Updated

23rd November 2023

This privacy policy applies between you, the User of this Website and Wardray Premise Ltd, the owner and provider of this Website. Wardray Premise Ltd takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at:

1 Definitions and interpretation

In this privacy policy, the following definitions are used:

collectively all information that you submit to Wardray Premise Ltd via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);
Data Protection Laws
any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;
the General Data Protection Regulation (EU) 2016/679;
Wardray Premise Ltd / we / us
Wardray Premise Ltd, a company incorporated in England and Wales with registered number 347881 whose registered office is at Unit 2 Mulgrave Chambers, 26-28 Mulgrave Road, Sutton, Surrey, England, SM2 6LE in the United Kingdom;
UK and EU Cookie Law
the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;
User / you
any third party that accesses the Website and is not either (i) employed by Wardray Premise Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Wardray Premise Ltd and accessing the Website in connection with the provision of such services; and
the website that you are currently using,, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

In this privacy policy, unless the context requires a different interpretation:

  • the singular includes the plural and vice versa;
  • references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
  • a reference to a person includes firms, companies, government entities, trusts and partnerships;
  • "including" is understood to mean "including without limitation";
  • reference to any statutory provision includes any modification or amendment of it;
  • the headings and sub-headings do not form part of this privacy policy.

2 Scope of this privacy policy

This privacy policy applies only to the actions of Wardray Premise Ltd and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website

For purposes of the applicable Data Protection Laws, Wardray Premise Ltd is the "data controller". This means that Wardray Premise Ltd determines the purposes for which, and the manner in which, your Data is processed.

3 Data collected

We collect Data in the following ways:

  1. data is given to us by you
  2. data is collected automatically

3.1 Data that is given to us by you

Wardray Premise Ltd will collect your Data in a number of ways, for example:

  1. when you contact us through the Website, by telephone, post, e-mail or through any other means
  2. when you register with us and set up an account to receive our products/services
  3. when you elect to receive marketing communications from us

In each case, this data is collected in accordance with this privacy policy.

When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

3.2 Data that is collected automatically

When you access the Website we will automatically collect the following Data, which includes personal Data, from you:

  1. IP address
  2. web browser type and version
  3. operating system

In each case, this Data is collected in accordance with this privacy policy.

This information is required for us to monitor usage of the Website, including, but not limited to, the ability to identify potentially malicious users or denial-of-service attacks that may threaten the security of our server.

4 Data security

We will use technical and organisational measures to safeguard your Data, for example:

  1. access to your account is controlled by a password and a user name that is unique to you.
  2. your password is stored in encrypted form using a secure hashing algorithm.
  3. we store your Data on secure servers.

Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us at .

5 Data retention

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

6 Your rights

You have the following rights in relation to your Data:

  1. Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
  2. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
  3. Right to erase - the right to request that we delete or remove your Data from our systems.
  4. Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.
  5. Right to data portability - the right to request that we move, copy or transfer your Data.
  6. Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us at

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

8 Changes of business ownership and control

Wardray Premise Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Wardray Premise Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

We may also disclose Data to a prospective purchaser of our business or any part of it.

In the above instances, we will take steps with the aim of ensuring your privacy is protected.

9 Cookies

This Website may place and access certain Cookies on your computer. Wardray Premise Ltd uses Cookies to improve your experience of using the Website and to improve our range of products and services.

Wardray Premise Ltd has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

The cookies are strictly necessary for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping basket, and save product search preferences

You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

Strictly necessary cookies

We use the following strictly necessary cookies:

This is used to associate your browser with a "user session". This allows you to add items to a basket, save product search parameters or other display preferences. When you are logged in this will additionally associate you with your user account.
This is used to indicate your consent to allow us to use additional cookies on the site. If this cookie is not already set in your browser then we will display a banner at the bottom of each web page. This explains our use of cookies and asks you for your consent to store the additional third party cookies used by Google Analytics.

Third Party Cookies (Google Analytics)

With your consent (see the wp_consent_cookie described above) we will use Google Analytics to monitor the pages that you view on our web site. This will set additional cookies on your browser.

For further information about Google Analytics and the cookies that it uses, please see: Google Analytics Cookie Usage on Websites

10 General

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

11 Changes to this privacy policy

Wardray Premise Ltd reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.